Work-from-home talent pool
Recruit from the entire Philippines, not just commutable BPO zones. 70% of PH BPO already works from home — structural, post-pandemic. The talent pool is a country, not a city.
Contractor engagement, full-time
Retention is structural, not a perk. Our RPs are engaged as full-time contractors via Independent Contractor Agreements — with paid leave, benefits, and performance management. Not gig workers. Not freelancers.
Client Service Management layer
Daily KPI dashboards. Weekly huddles. Fortnightly ops check-ins. Monthly formal reviews. Payroll, leave, HR carried by us. A hand on the wheel — every day.
AI-invested backend
AI-powered recruitment screening. Workflow tooling that compounds with every placement. We're building the playbooks that put clients on the winning side of 2030.
13+ years of Philippine recruitment expertise
Our Head of Recruitment has spent thirteen years inside Philippine talent. The English-first screening methodology is hers. The bench is hers. So is the pipeline behind it.
A hand on the wheel, every day.
Daily monitoring
- Activity tracking
- Attendance
- Productivity alerts
Weekly huddles
- RP check-ins
- Coaching
- Issue escalation
Fortnightly client reviews
- Progress updates
- Feedback loop
- Action plans
Monthly reviews
- KPI reporting
- Strategy
- Growth planning
Dedicated CSM
- Your point of contact
- Drives cadence
- Ensures RP success
